Processes

Processes

As a leading business process outsourcing provider, our goal at IntelliSource is to align our solutions with your long-term business strategies, giving your business a competitive advantage that positively impacts financial results.  These solutions, including front and back office functions, are designed to meet business needs without compromising core competencies.

Fueled by top-talent and powerful analytics, our proven approach is scalable and agile, resulting in maximum productivity, risk-mitigation, cost optimization and operational success.  We have experience running operations for customer contact centers, business contact centers, technical support centers, sales support, marketing optimization and business center management.

We understand the importance of upholding your brand throughout our partnership and engaging with your employees and customers to drive value, satisfaction, and results in the area of the business that you have trusted with IntelliSource.  Our solutions are custom tailored to your business to ensure a high touch, white glove experience.  With the included layer of leadership, our subject matter experts align with yours to ensure unprecedented transparency and flexibility.

Originally launched as a staffing company, we grew one handshake at a time into a full-service outsourcing company.  We are the best of both worlds: we have the sophistication, technology and talent experience of a large company combined with the high touch and flexibility of a regional player. From creating, implementing and managing standard operating procedures to business center solutions, IntelliSource knows that the demands of today’s competitive environment require best-in-class solutions with 24/7/365 focus on your customer.


Want to learn more about our unique approach to processes?

Meet Gian – Gian is responsible for driving results and providing customized solutions for our business process outsourcing partners.  He develops relationships and ensures service delivery for each of IntelliSource’s partners through our proven high-touch approach.  He has a background in outsourcing across industries and seeks to find the true need of our partners through relationships, transparency and gaining an understanding of their business first.

Learn more about Gian by clicking his picture or if you have questions for him – click HERE to get in touch.