Hiring Archives - IntelliSource

4 Ways to Be Ready for Peak Season Hiring

With the holidays fast approaching, companies all over the globe are preparing for peak season to ensure their business metrics are met during the busiest retail season. However, with unemployment numbers at an 18 year low and the need to hire great people ever present, it can be tough to find ways to bring in quality employees that can grow within the company. With technology and talent being cited as CEOs’ top two business priorities, hiring when your business needs increase is something all companies should be prepared for but it can be tough in the employee market we are currently in. Here are a few ways you can help prepare for peak season!

1. Drive Employee Referrals

Generating 39.9% of successful hires, Employee Referral Programs are extremely important to finding the right people. These referral programs lead to higher fast to fill rates as your base of employees acts as a marketing arm for your business by telling friends to join the company along with more details about the environment and the job. Combined with rewards for your employees for helping to find new people, you can create a program that helps to find new and quality candidates whenever your company may need them.

2. Verify Keywords are Present

When posting your jobs on your website and job boards, make sure you are using the right keywords to attract the type of person you need. If there are any specific skills or types of people you are looking for, include those in your description for the job. The primary title of the job post is also important to how the candidate initially finds the job so making sure it lists the correct words can lead to increases in applications received.

3. Retain Quality Employees

Retaining employees can help you in numerous ways that can benefit your business. Having experienced people to train and support the new hires while they get up to speed is important and your veteran employees also help to build the culture of your team. If you have a constant cycle of employees who are coming in and then leaving the company, you cost your company money and the positive nature of the culture you built will be at risk. Offer your core, quality employees an end of season bonus or completion bonus for staying with you through the holidays when so many jobs may seem more appealing but are temporary in the end.

4. Work With IntelliSource

With nearly 15 years of peak season experience, IntelliSource offers the resources to take your hiring to the next level. Working with an experienced outsourcing company like IntelliSource, we allow companies to focus on their core business needs while we implement our core competency to support your hiring needs through the entire process. We recruit, screen, hire, manage, motivate and retain employees for many companies throughout the year – but we also step in and support during the peak season months.

This case study shows the IntelliSource method as a proven model for high volume recruiting while creating successful employees and teams.

These solutions are just some of the available ideas to help your company during Peak Staffing season. If you aren’t sure of what you should do, IntelliSource can assist and bring your business to new heights. Click below to contact us today and learn more about how we can help your company.

Processes

Streamlining Your Workforce Expansion

IntelliSource understands that the development of an excellent workforce isn’t simple. It takes careful planning and execution to grow a site from end to end. However, it’s possible to streamline your workforce solutions. Through our focused processes and experience, we can work together to help your hiring methods and allow you to adapt when needed.

One example of this adaptation is in how we’ve helped our other partners to develop their end to end workforce solutions in their businesses. This can help a company that is growing to streamline its processes of workforce expansion and hire the right people quickly when needed.

The Challenges of Growth

One of our partners was a rapidly growing national outsourcing company that partners with large-scale lending organizations. They needed to streamline their hiring processes to hire and train candidates with an industry-standard set of experience and skills. They also required new candidates that had extensive knowledge of the mortgage industry and the ability to assist in standard mortgage processes.

Refinancing mortgages, creating appraisals, IT, call center/customer service representatives, and handling collection services were all skills needed for this job. With so many openings and a desire for quick resolution, our partner recognized that bringing in someone to help would allow for a quick turnaround.

Developing a plan

Without having a definitive hiring process in place, we assisted our partner with the development and streamlining of a cost-effective solution for sourcing a high volume of trained and qualified employees quickly. Our initial plan involved using our expertise from previous partnerships and allowing our skilled and seasoned implementation team to help. They worked to ensure that all hiring deliverables were met or exceeded throughout the hiring process.

To help with hiring a large number of qualified applicants, we’ve developed marketing specifically based on custom candidate persona’s made from the information given by our partner and other resources in the same industry. A dedicated team of our seasoned HR consultants learned the company’s culture, procedures, and expectations and incorporated these into the onboarding process and our candidate searches. We then used our marketing resources and manually sourced candidates to bring in the best people for the position.

Executing and Reading

To put the plan in motion, IntelliSource implemented the strategy needed to bring success while continuing to monitor results throughout the process. We included providing constant reporting metrics and dashboard management. Real-time projections of hiring expectations and showing the progress of results helped our team gauge and calibrate our performances. Checks on a daily, weekly, monthly, and quarterly basis using real-time hiring and tracking metrics, kept partners informed of key performance indicators. Our communication standard ensured we met all of our partner’s goals and were addressing concerns early.

A Successful End to End Hiring Process

Within 90 days, IntelliSource hired 700+ service center and IT professionals to support our partner’s workforce expansion. We helped with securing a second location. Our marketing efforts allowed us to launch recruiting campaigns to staff that new facility. We were able to recruit and onboard a large enough workforce to accommodate five departments within our partner’s organization. All of our efforts created and executed a plan that helped to consolidate costs and increase efficiency as we took over the full process of hiring from start to finish.

IntelliSource can also help your business with your hiring operations. Contact us today to learn more about how we can partner and take care of your hiring needs!

Processes

Stabilizing Attrition in your Business

We strive to create solutions for our customer’s problems to help bring them continued success. One problem many of our customers have seen is attrition. Attrition can affect a company significantly. Losing employees without a replacement can change how a department can function and, most times, will hurt your business if you are not prepared. Here is an example of how IntelliSource used its expertise to help stabilize customers’ attrition.

Job Market Competition Increases Attrition

In northern Nevada, we experienced a sharp decrease in unemployment as the area is quickly becoming a preferred location for warehouse facilities. Several fast-growth and well-established companies were all vying for great employees in a market that had low unemployment. This situation affected the light industrial workforce. The combination of low unemployment rates with fast growth in the area created an extremely competitive recruiting & job market. We partnered on a solution with a company that was having increasing trouble with retaining top employees with this trend. The goal was to keep our top talent from jumping to another company. To do this, we had to show the value of our company and why current employees should stay. However, we also needed to start retention at the onboarding stage of hiring!

Stopping Attrition at Initial Hire

Working with our partner during a peak season meant that we had to work quickly to develop and establish processes to help our partner retain their workforce. We also helped with recruiting, screening, hiring, and training of new employees during the peak season of the partner’s logistics. Through preliminary discussions with leaders in our partner’s company, we determined the ideal candidates and the needs of the partner for this project.

We started our process to increase retention at onboarding with our new employees. We focused more on enrolling our people into the company and programs they would be a part of within the business. We then conducted face-to-face interviews with skill testing to assess each candidate and match our partner’s desired skill-sets. Our on-site management team validated all documentation as well as background and drug testing to handle the initial process of screening precisely to our partner’s needs. Working with the partner, we matched our ideal candidate profiles to our pool of associates and decided which could lead our team into success.

The Success of Decreased Attrition

From our efforts to enroll both new and current employees into our values and culture, we saw a substantial increase in the retention of our workforce. Through our management processes and planning, we were able to help our partner manage 360 associates, making up 62% of our partner’s workforce! We were also able to save our partner an estimated cost of $500k in under seven months through our innovative approach and retention efforts. The cost of keeping a great employee is in most cases cheaper than hiring a new one.

IntelliSource can help you with your attrition problems through our experience and problem-solving mindsets. If you are having issues with finding and keeping great people, contact us today and lets work together to build a successful team and partnership!

Tag: <span>Hiring</span>