RPO Archives - IntelliSource

How RPO Can Help You Hire Great Candidates

Finding new and talented people to hire that will also grow with your company can be a difficult task. Not only for smaller companies who lack resources to find the diamonds in the rough, but also for larger companies who scale up and down but don’t have flexible resources to support variances in their hiring targets. Recruitment Process Outsourcing or RPO can help your company find the best candidates for your team while having full visibility into the process.

What is RPO?

Essentially, Recruitment Process Outsourcing (RPO) is outsourcing the recruitment process of an employer to an outside company. Depending on what your company is looking for in terms of recruitment, RPO can help you to manage portions or the full recruitment process which makes the whole process scalable based on need. IntelliSource’s RPO hiring model has supported multiple hires during periods of expansion, special projects, relocation, consistent high volume hiring and seasonal peaks. As with all of our hiring models, we align with your employee brand, unique culture and hiring process to develop a customized strategy.

Why Use RPO?

The RPO partner is 100% dedicated and focused to meeting your hiring needs resulting in a stronger quality of hires

Costs of maintaining a recruitment team can often be more expensive than using RPO services especially when there is fluctuating hiring needs

Offers a scalable model with the ability to adapt quickly and efficiently

Centralized process that can be implemented across geographic locations resulting in hiring consistency

Businesses have full visibility into the recruiting process

Final hiring decision comes from the customer who is outsourcing

Dedicated reporting, daily updates and analytics provide visibility into each step of the hiring process

The RPO partner is solely responsible for meeting the KPIs and hiring metrics

Keeps the company’s internal HR and recruiting teams focused on on-boarding, employee engagement, retention strategies and internal growth opportunities for the employees

How is RPO Implemented?

At IntelliSource, we customize each RPO partnership based on the needs of our customer. We build out our teams and processes to meet their culture and ensure a positive candidate experience. For example, a recent technology company was looking to open a state-of-the-art call center in a new geographic area. Our partner had a need to hire over 600 employees with a historically low unemployment rate. They had previous struggles with hiring in a new market and sought out our expertise to help move them forward.

IntelliSource defined a custom go-to-market strategy based on market-specific intelligence and analysis of workforce trends, unemployment rates, competing businesses, and compensation analysis. We drew knowledge from our several previously successful candidate attraction campaigns already launched in similar markets.

Our marketing first recruitment approach attracted passive candidates through geographic and demographic targeting. We maintained the customer’s brand standards throughout the campaigns resulting in a positive candidate experience and seamless representation of the customer throughout the hiring process.

Through our marketing efforts and sourcing knowledge, we were able to hire the candidates needed for our partner to have a successful and fully staffed call center. We delivered 100% of their overall targets and have since expanded our partnership across several states throughout the US.

With full transparency into the recruiting process, daily updates and the final hiring decision, the RPO process transformed the customer’s call center business allowing their HR and recruiting teams to focus on onboarding, employee engagement and retention efforts.

RPO can help your company build a team and save time & money. By utilizing the resources and expertise of RPO specialists, your company can be prepared for any hiring situation that may arise throughout the year. Contact IntelliSource today and ask us how we can help your company grow to new heights!

Processes

How Outsourcing Can Help Your Core Business

Your established core competencies are the lifeblood of your business. There can be times that the focus shifts to matters that are a lower priority but still necessary to the success of your business. If you feel overwhelmed and are losing your core focus, look at outsourcing as an option to help boost your business!

Savings in Time and Money

A huge benefit of outsourcing comes from the cost savings. A partner in outsourcing can help with recruiting, HR, or smaller, lower priority company needs. That saving offsets the costs of managing and maintaining teams that are outside of your core functions. By not adding those additional costs, your company can refocus the saved money for other divisions or ideas. Beyond the financial aspects of savings, you also save time. Time previously spent on hiring, managing, or building aspects of your business is now reallocatable. Outsourcing helps your business save money and time to allow you to refocus them on what is needed.

Scalability of Manpower and Services

With outsourcing, you can quickly scale up your business needs depending on the situation. Expanding your businesses to another state? Hiring for an upcoming sales season? Outsourcing can help you with a ton of different conditions that can arise when growing. Not only can you grow, but you can also adjust when your business strategy needs to pivot. The flexibility offered by scalability allows for much more comfortable management of expanding and contracting needs.

Operation Management

If you have a business operation that you feel you lack experience in, consider hiring an expert consultant to help manage your services. Outsourcing management allows you and your partners to focus their ideas on growth rather than day to day management within a company. Learning from an expert on the different aspects of your operations bring new ideas and show you different ways to approach your business. We don’t always have to be a jack of all trades to create a successful business!

Using these tips, you can see just a few of the benefits that come with outsourcing. To learn more about how your company can grow with the help of outsourcing, let Abby on our sales team know. She can be reached at apaisbernath@intellisource.com.

We are excited to create a customized outsourcing solution for your business!

Processes

5 Tips to Help You Prepare for Fall Hiring

As summer ends and Fall begins, hiring at retail and logistics facilities intensifies. These hiring issues can create a smaller pool of candidates for your business which can cause problems within your company. IntelliSource is an expert in hiring quality candidates, and we have five tips to help you get the right talent in your business this Fall!

Define Your Ideal Candidate

When hiring new talent, it is essential to determine what you need in a candidate so they can be successful within the company. Creating a Candidate Persona can help you with determining the factors that make a good fit for the job. Start with researching by surveying existing employees to see what they offer. You will find that a lot of them share similar traits that can help with the overall team cohesion. Include questions about their skills, interests, and goals to see what kind of people work within your team. Ask about the company and their thoughts regarding our values and culture.

Make sure you set up a list of info needed by your candidate in the position to help your searches. Info like where they currently work, what kind of job titles do they have, what their level of experience is, and shared goals for that position.

Using all this information, you can craft a persona that matches what you need in whatever role!

Craft an Interesting Job Description

Your job description is your company’s sales pitch to the candidate. Making sure you clearly state what the job title is can help you not only with candidates but with SEO regarding people finding your job. With there being so much competition in hiring quality candidates, what you offer that makes you different is needed to draw the type of people you want. Don’t use buzzwords. Instead, look up keywords in your industry that are being searched by potential candidates.

While you don’t want too much detail, you want your descriptions to be accurate and succinct. Start by talking about the day in the life of the position. What will they be doing day today? Where is their role within the structure of your company? Also, include details like salary ranges and experience needed to be successful in the job.

Train your Recruiting Team to Sell the Job

If your job description is your sales pitch, then your recruiting team is your salesman. Make sure you give them all the tools they need to be successful in finding and filling your roles in the company. Data such as the Ideal Candidate Persona can also assist them in understanding what it takes to be successful within the position. Information about the job is also beneficial. Taking your recruiters through the job site and showing them what their candidates will be doing can help prepare them to a better state and discuss the job. Know the benefits of the position. What set the position apart from others. Do you have a fantastic company culture with ten paid holidays? Does your company offer 401k matching? These are the types of things that can set you apart from the crowd and get others interested and excited about joining your team.

Determine the Best Outlets to Market Your Job

Knowing where to find the right candidates is a big part of the battle to hire. Several websites allow you to post your jobs and market them to find new people. Take the time to review your options. Indeed, Glassdoor and many other companies are available to post your jobs. Do your research to determine what’s works best.. Market your positions through social media for organic growth through your networks and business networks. Make sure you know what the benefits of each platform are and what you can get with your money. Some networks may work better for reaching specific audiences. Instagram, for instance, maybe more useful for creative recruiting with visuals over other networks that may look for just the job description.

Research RPO Services

RPO or Recruitment Process Outsourcing is the business process of an employer delegating their recruiting processes to a 3rd party outside of the company. Depending on what your company is looking for in terms of recruitment, RPO can help you to manage portions or the full recruitment process, which makes the whole process scalable based on need.

It is worth considering RPO services for several reasons. The costs of both time and money with maintaining a recruitment team can often be expensive, but RPO services can often help mitigate costs for hiring services. Some companies are also not prepared for quick and massive scale hiring during peak seasons can also be much more comfortable with RPO services. We have an article that discusses RPO services more in-depth and can help you determine if this service is something you should consider.

These tips can help you with your hiring needs this Fall season but if you need expertise and assistance, contact us today at IntelliSource. We offer a range of services to help your company grow!

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